Project overview :
Delivered full IT infrastructure support and implemented a secure remote working system.
What we did for this project :
Facilitated the transition to remote work using VPNs cloud storage integration and remote desktop tools Provided ongoing helpdesk support and.
Monthly system audits.
- Microsoft 365 setup and management
- Firewall and endpoint protection
- Ticket-based support system
Project results :
Enabled 100% of staff to work remotely with zero downtime. Enhanced data security and received a 4.9/5 satisfaction rating from internal staff surveys.